GENERAL TERMS AND CONDITIONS


GENERAL TERMS AND CONDITIONS BLEEKWIT

E-mail: info@bleekwit.nl
Website: www.shop.bleekwit.nl
Definitions
: , located in under Chamber of Commerce no. .Bleekwit Bleekwit Amsterdam 71610707
Customer: the person with whom an agreement has been made.Bleekwit
Parties: and customer together.Bleekwit
Consumer: a customer who is also an individual and acts as a private person.
Applicability of general terms and conditions
These terms apply to all quotes, offers, work, orders, agreements
and deliveries of services or products by or on behalf of .Bleekwit
Parties can only deviate from these terms if they have expressly and in writing agreed to do so.
Parties exclude the applicability of additional and/or deviating general terms and conditions of the customer or of
expressly excluded by third parties.
Prices
All prices that applies are in euros, are VAT and exclusive of any other costs such asBleekwit including
administration fees, taxes and travel, shipping or transport costs, unless explicitly stated otherwise or otherwise
be agreed upon.
All prices that applies to its products, on its website or otherwise made known, canBleekwit
change at any time.Bleekwit
Increases in the cost prices of products or parts thereof, which could not be foreseen at the time ofBleekwit
making the offer or the conclusion of the agreement may give rise to
price increases.
The consumer has the right to dissolve an agreement as a result of a price increase as referred to in
paragraph 3, unless the increase is the result of a legal regulation.
Samples and models
If the customer has received a sample or model of a product, he cannot derive other rights from it
derive other rights than that it is an indication of the nature of the product, unless the parties have expressly agreed
that the products to be delivered correspond with the sample or model.
Payments and payment term
may require a down payment of up to 50% of the agreed amount when entering into the agreementBleekwit
request.
The customer must make payments afterwards within after delivery.14 days
Payment terms are considered fatal payment terms. This means that if the customer
has not paid the agreed amount no later than the last day of the payment term, he is by operation of law in
is in default and in breach, without the customer needing to be sent a reminder or declared in default.Bleekwit
reserves the right to make delivery dependent on immediate payment or aBleekwit
to require security for the total amount of the services or products.
Consequences of late payment
If the customer does not pay within the agreed term, then is entitledBleekwit to the statutory interest of 2% per
to be charged from the day the customer is in default, with amonth for non-commercial transactions
a part of a month is counted as a full month.
If the customer is in default, they are also liable for extrajudicial collection costs and any compensation for damages
owed to .Bleekwit
Collection costs are calculated based on the Decree on compensation for extrajudicial collection costs.
If the customer does not pay on time, may suspend their obligations until the customer has met theirBleekwit
4.
5.
6.
1.
2.
3.
4.
1.
2.
3.
4.
1.
2.
1.
If the customer does not pay on time, may suspend their obligations until the customer has met theirBleekwit
has fulfilled the payment obligation.
In case of liquidation, bankruptcy, attachment, or suspension of payment on the part of the customer, the claims
immediately due from the customer.Bleekwit
If the customer refuses to cooperate with the execution of the agreement by , he is stillBleekwit
obliged to pay the agreed price .Bleekwit
Right of reclamation
As soon as the customer is in default, is entitled to invoke the right of reclamation regarding the unpaidBleekwit
products delivered to the customer.
invokes the right of reclamation by means of a written or electronic notification.Bleekwit
As soon as the customer has been informed of the invoked right of reclamation, the customer must return the products to which this
has the right to, immediately return to , unless the parties agree otherwise.Bleekwit
The costs for returning or collecting the products are the responsibility of the customer.
Right of withdrawal
A consumer can cancel an online purchase within a 14-day reflection period without giving any reason
provided that:
the product has not been used
which is not a product that can spoil quickly, such as food or flowers
it is not a product that has been specially made or customized for the consumer
it is not a product that cannot be returned for hygienic reasons (underwear, swimwear, etc.)
the seal is still intact, if it concerns data carriers with digital content (DVDs, CDs, etc.)
the product or service is not accommodation, travel, restaurant business, transport, catering assignment or form of
concerns leisure activities
the product is not a loose magazine or loose newspaper
the consumer has not waived their right of withdrawal
The 14-day reflection period mentioned in paragraph 1 begins:
on the day after the consumer has received the last product or part of one order
once the consumer has confirmed that they will receive digital content via the internet
The consumer can declare their exercise of the right of withdrawal via , if desired withinfo@bleekwit.nl
using the withdrawal form available on the website of , , can beBleekwit www.shop.bleekwit.nl
downloaded.
The consumer is required to return the product within 14 days after notifying their right of withdrawal.
return to , failing which their right of withdrawal will lapse.Bleekwit
Reimbursement of delivery costs
If the consumer has exercised their right of withdrawal in time and as a result has timely returned the full
order to has returned, then any shipping costs paid by the consumerBleekwit Bleekwit
refund the consumer within 14 days after receipt of the timely and fully returned order.
The delivery costs shall only be borne by provided the entire order isBleekwit
returned.
Reimbursement of return costs
If the consumer exercises their right of withdrawal and returns the entire order in time, then
the costs of returning the entire order shall be borne by the consumer.
Right of suspension
Unless the customer is a consumer, the customer waives the right to demand performance of any obligation arising from this
to suspend the obligation arising from the agreement.
Right of retention
may invoke its right of retention and in that case hold the customer's products untilBleekwit
1.
2.
3.
1.
2.
3.
4.
1.
2.
3.
4.
5.
1.
2.
3.
1.
2.
may invoke its right of retention and in that case hold the customer's products untilBleekwit
the customer has paid all outstanding invoices regarding unless the customer hasBleekwit
has provided sufficient security.
The right of retention also applies based on earlier agreements from which the customer still owes payments
is owed to .Bleekwit
is never liable for any damage the customer may suffer as a result of theBleekwit
exercising their right of retention.
Set-off
Unless the customer is a consumer, the customer waives the right to set off a debt to againstBleekwit
a claim on .Bleekwit
Retention of Title
remains the owner of all delivered products until the customer has fully met all hisBleekwit
payment obligations concerning based on any agreement made with than concluded withBleekwit Bleekwit
also, including claims regarding failure to perform.
Until then, he may invoke his retention of title and reclaim the goods.Bleekwit
Before ownership has passed to the customer, the customer may not pledge, sell, or dispose of the products
or other objections.
If invokes its retention of title, the agreement is considered terminated andBleekwit
the right to claim damages, lost profits, and interest.Bleekwit
Delivery
Delivery takes place while supplies last.
Delivery takes place at , unless the parties have agreed otherwise.Bleekwit
Delivery of products ordered online takes place at the address specified by the customer.
If the agreed amounts are not paid or not paid on time, the right toBleekwit
suspend obligations until the agreed portion has been paid.
In case of late payment, there is creditor default, resulting in the customer not being able to hold Bleekwit responsible for a late delivery
Bleekwit may object.
Delivery time
The delivery times specified by Bleekwit are indicative and do not entitle the customer to
termination or compensation, unless the parties have expressly agreed otherwise in writing.
The delivery time starts at the moment the customer has fully completed the (electronic) ordering process and has
an (electronic) confirmation has been received from Bleekwit.
Exceeding the specified delivery time does not entitle the customer to compensation nor the right to
to terminate the agreement, unless
deliver or the parties have agreed otherwise.
Actual delivery
The customer must ensure that the actual delivery of the products they ordered can take place on time
take place.
Transport costs
Transport costs are the responsibility of the customer, unless the parties have agreed otherwise.
Packaging and shipping
If the packaging of a delivered product is opened or damaged, the customer must, before placing the product in
receipt, to have a note made of this by the shipper or delivery person, failing which
cannot be held liable for any damage.
If the customer arranges transport of a product themselves, they must report any visible damage to

If the customer arranges transport of a product themselves, they must report any visible damage to
products or the packaging prior to transport to be reported to
can be held liable for any damage.
Storage
If the customer accepts ordered products later than the agreed delivery date, the risk of
any possible quality loss is entirely the customer's responsibility.
Any additional costs due to early or late acceptance of products are entirely the responsibility
of the customer.
Warranty
The warranty regarding products applies only to defects caused by faulty
manufacturing, construction, or material.
The warranty does not apply in cases of normal wear and damage resulting from accidents,
modifications made to the product, negligence or improper use by the customer, as well as when the
cause of the defect cannot be clearly determined.
The risk of loss, damage, or theft of the products that are the subject of an agreement between
parties, transfers to the customer at the moment these are legally and/or actually delivered, at least in the
power of the customer or from a third party who receives the product on behalf of the customer.
Indemnification
The customer indemnifies against all claims from third parties related to the delivered BleekwitBleekwit Bleekwit
products and/or services.
Complaints
The customer must examine a delivered product or provided service as soon as possible for any shortcomings.Bleekwit
any shortcomings.
Does a delivered product or provided service not meet what the customer can reasonably expect from the agreement
could expect, the customer must notify of this as soon as possible, but in any case within 1 month afterBleekwit
notification of the shortcomings.
Consumers must report these shortcomings toBleekwit no later than 2 months after discovery.
to be informed.
The customer provides as detailed a description as possible of the shortcoming, so that is ableBleekwit
to respond adequately to this.
The customer must demonstrate that the complaint relates to an agreement between the parties.
If a complaint concerns ongoing work, this cannot in any case lead to Bleekwit
may be required to perform work other than that agreed upon.
Notice of default
The customer must notify notices of default in writing to .Bleekwit
It is the customer's responsibility that a notice of default actually (timely) reaches the recipient.Bleekwit
Joint and several liability customer
If an agreement is made with multiple customers, each of them is jointly and severally liable for theBleekwit
full amounts that it owes under that agreement to are due.Bleekwit
Liability Bleekwit
is only liable for any damage the customer suffers if and to the extent that the damage isBleekwit
caused by intent or deliberate recklessness.
If liable for any damage, it is only liable for direct damage resulting fromBleekwit
or related to the execution of an agreement.
is never liable for indirect damage, such as consequential damage, lost profits, missed savings, orBleekwit
damage to third parties.
If liable, this liability is limited to the amount covered by a concluded (professional)Bleekwit

If liable, this liability is limited to the amount covered by a concluded (professional)Bleekwit
liability insurance is paid out and in the absence of (full) payment by a
insurance company of the damage amount, the liability is limited to the (part of the)
invoice amount to which the liability relates.
All images, photos, colors, drawings, descriptions on the website or in a catalog are only
indicative and are only approximate and cannot give rise to compensation and/or (partial)
termination of the agreement and/or suspension of any obligation.
Limitation period
Any right of the customer to compensation for expires in any case 12 months after the event from whichBleekwit
liability arises directly or indirectly. This does not exclude the provisions of article 6:89 of the
Civil Code.
Right of termination
The customer has the right to terminate the agreement when is culpably failing to performBleekwit
of his obligations, unless this shortcoming, given its special nature or minor significance, justifies the termination
does not justify.
If the fulfillment of obligations by is not permanently or temporarily impossible, termination can onlyBleekwit
occur after is in default.Bleekwit
has the right to terminate the agreement with the customer if the customer fails to fulfill their obligations under theBleekwit
fails to fully or timely comply with the agreement, or if has become aware of circumstancesBleekwit
that give him good reason to fear that the customer will not be able to properly fulfill his obligations.
Force majeure
In addition to the provisions of article 6:75 of the Civil Code, it applies that a failure of
fulfillment of any obligation towards the customer cannot be attributed to one of the
wil van independent situation, whereby the fulfillment of his obligations towards the customer
is wholly or partially prevented or whereby the fulfillment of its obligations cannot reasonably be expected of it.
can be demanded.
The force majeure situation mentioned in paragraph 1 also includes - but is not limited to - state of emergency (such as
civil war, uprising, riots, natural disasters, etc.); defaults and force majeure of suppliers, deliverers or
other third parties; unexpected power, electricity, internet, computer and telecom failures; computer viruses,
strikes, government measures, unforeseen transport problems, bad weather conditions and
work stoppages.
If a force majeure situation occurs whereby 1 or more obligations to the customer cannot
compliance, then those obligations are suspended until it can comply again.
From the moment a force majeure situation has lasted at least 30 calendar days, both parties may
terminate the agreement in whole or in part in writing.
is not liable for any (damage) compensation in a force majeure situation, even if it is due to theBleekwit
force majeure situation enjoys any benefit.
Amendment of the agreement
If after concluding the agreement it becomes necessary to change its content for its execution
or supplement, parties will timely and mutually adjust the agreement accordingly.
The previous paragraph does not apply to products purchased in a physical store.
Amendment of general terms and conditions
is entitled to amend or supplement these general terms and conditions.Bleekwit
Changes of minor importance may be implemented at any time.
Major substantive changes will be discussed with the customer as much as possible in advance.Bleekwit
Consumers have the right to terminate the agreement in the event of a material change to the general terms and conditions.
say.
Transfer of rights
Customer rights arising from an agreement between parties may not be transferred to third parties without the
1.
2.
1.
2.
1.
2.
Customer rights arising from an agreement between parties may not be transferred to third parties without the
prior written consent of .Bleekwit
This provision applies as a clause with property law effect as referred to in article 3:83, second paragraph,
Civil Code.
Consequences of nullity or voidability
If one or more provisions of these general terms and conditions prove to be null or voidable, this does not affect the
other provisions of these terms do not apply.
A provision that is null or voidable will in that case be replaced by a provision that is closest in meaning
comes from what was intended when drafting the terms on that point.Bleekwit
Applicable law and competent court
Dutch law exclusively applies to every agreement between parties.
The Dutch court in the district where is established / practices / has an office is exclusivelyBleekwit
authorized to take cognizance of any disputes between parties, unless the law mandatorily prescribes otherwise